Privacy Policy

Neuthinking.in (Website) is owned and operated solely by Dhannya Ittymathew (Data Fiduciary). This Privacy Policy describes how personal information is collected, used, processed, and protected when you access the Website or book therapy sessions.

Last Updated: Februray 11 2026

1. Information Collected

1.1

The Website collects only information necessary to facilitate session booking, communication, and payment processing.

1.2

This may include your name, email address, phone number, appointment date and time, and payment transaction reference details.

1.3

The Website does not store therapy notes, diagnostic information, or medical records.

1.4

Limited technical information such as IP address, browser type, and device information may be collected for security and website performance purposes.

2. Purpose of Collection

2.1

Personal information is collected solely for scheduling sessions, sending confirmations and reminders, processing payments, maintaining records required by law, and ensuring website security.

3. Third-Party Service Providers

3.1

Payments are processed through Razorpay or other secure third-party payment gateways. Neuthinking.in does not store full debit or credit card details.

3.2

Scheduling and online sessions may be facilitated through Google Calendar and Google Meet, which may process appointment-related information.

3.3

Website hosting providers may store booking-related data on secure servers.

4. Data Retention

4.1

Booking and transaction information may be retained for as long as necessary to fulfill the purposes outlined in this Policy and to comply with applicable financial, accounting, and legal obligations.

4.2

Data may be retained for up to seven (7) years where required under applicable tax or regulatory laws.

5. Your Rights

5.1

Under applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to request access to your personal data, correction of inaccurate information, or deletion of your data, subject to legal retention requirements.

5.2

You may withdraw consent for processing your data at any time by contacting the Data Fiduciary.

6. Data Security

6.1

Reasonable administrative, technical, and organizational measures are implemented to safeguard personal data.

6.2

While reasonable safeguards are used, no online transmission or storage system can be guaranteed to be completely secure.

7. Legal Disclosure

7.1

Personal information may be disclosed where required by law, court order, or governmental authority.

8. Governing Law and Jurisdiction

8.1

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising in relation to this Policy shall be subject to the exclusive jurisdiction of the courts located in [Insert City/State], India.

9. Contact Information

9.1

For questions regarding this Privacy Policy or to exercise your rights, please contact:

Dhannya Ittymathew
Email: support@neuthinking.in
Website: https://neuthinking.in